Here’s the revised Return & Refund Policy based on your updated requirements:

Shipping

• Orders within Pune city will be delivered in 4–5 days.
• Orders outside Pune and Maharashtra will be delivered within 8–10 days.
• We currently deliver products only within India.

Order Status

• After placing an order, our courier partners will keep you updated on the status.

Cancellations

• Orders can be canceled within 24 hours of placement.
• Once the packaging and shipment process begins, cancellation will not be possible.

Returns & Replacements

• If you receive a damaged product, we will replace it. However, cash or online refunds are not provided.
• Returns if approved, Returns of damaged product must be raised within 3 to 5 hours after delivery.

UNBOXING VIDEO IS A MUST TO REQUEST A RELACEMENT

• Alpanso Mango can be returned within 3 to 5 days of receiving the product.
• Exchanges – No Exchange, Damaged products can be replaced.
• RELACEMENT – If approved, Replacement of products will be processed and replaced products will be delivered by 3 to 5 days from the time/date after approval.
• To request a replacement, contact us at ramkumarbk1215@gmail.com with:
• Your name and date of purchase.
• Details of the damaged item.
• Photos of the damaged product for verification.
• Replacements will be processed after the damaged item is picked up and verified.
• Conditions for Replacements:
• Items must be returned in unused condition with original packaging.
• Payment Information
• Cash on Delivery (COD) is currently unavailable.

Payment Information

• Refund policy
• If your payment fails, retry after verifying your details.
• Refund will be issued only in case of failed payment with the amount. Refunds will processed and credited within 7–10 days on original payment method.
• Our Promise
• We ensure zero damage during delivery with top-quality packaging.
• For any queries, reach out to us at ramkumarbk1215@gmail.com